Capabilities

Customer Experience Management (CEM)
CEM is foundational for any customer experience (CX) program – but doing it well takes both rigor and vision. We offer services to help you mature your Voice of the Customer (VoC) program and drive customer experience growth. As a Medallia and Qualtrics Partner, we work with your existing CEM platform to improve reporting, amplify insights, and enable customer-centric decision-making.
Market Research
Our Market Research expertise in survey design, analysis, and dynamic communication of insights supports companies in quantifying and understanding their markets. By linking our analytical capabilities and deep knowledge of industry best practices, we deliver more than just data; we provide end-to-end discovery, field, and analysis. We take an agile approach and complete each step in-house, trimming off any inefficiencies that come with working with outside partners.


Data Science
With a human-first approach to data and a behavioral science lens, OGC Global goes beyond conventional methods and specializes in machine learning and other advanced modeling techniques to unlock insights and augment traditional research and analysis. Our whole practice is dedicated to pulling data from CEM platforms and evaluating it in conjunction with other operational components of the business to drive key decisions.
Business Intelligence (BI)
Our Business Intelligence (BI) team proactively combines best practices for data visualization with actionable insights to drive key decision-making. We are experts in data management and manipulation, advanced analysis, and data visualization, creating dashboards that are easy to consume and have a tangible impact on key business objectives.

Case Studies
Customer Experience Management (CEM)
Market Research
Business Intelligence (BI)
Data Science
Partnerships

As a Medallia and Qualtrics Partner, we work with your existing CEM platform to improve reporting, amplify insights, and enable customer-centric decision-making. We offer services to help you mature your VoC program and drive customer experience improvements.
Who We’ve Worked With

Or Gorsky | CEO